About

Engineer by training. Project leader by practice. Business-minded by choice.

I'm Rupesh Kumar — a technology transformation and project management professional working across enterprise infrastructure, technology operations and AI-enabled operating models.

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My story

I started as an electrical and electronics engineer and moved quickly into enterprise IT infrastructure — the networks, data centres and operations that large organisations quietly depend on. At HCLTech I supported infrastructure delivery across the Nordics, including a wireless refresh of more than 5,000 access points and a time-service migration that touched almost every layer of the estate.

At BT I stepped into the technical project manager role. I led a network modernisation programme across 200+ sites for a global logistics client, governed vulnerability remediation across 20,000+ LAN, WAN, WLAN and SD-WAN devices, and ran data-centre migrations involving Cisco and Fortinet platforms. The work taught me that most transformation risk isn't technical — it's in planning, dependencies, communication and the discipline to roll back when needed.

While working full time I completed an MBA in General Management at IIM Lucknow, with an international immersion at IÉSEG School of Management in France. It sharpened how I think about business cases, cost, negotiation and strategy — and it's why I now look at every technology decision through both a delivery lens and a commercial one.

Today I'm a Technical Account Manager in Technology Operations at Accenture, translating business needs into coordinated technology priorities across infrastructure, data & voice, cloud and end-user services. Alongside that, I'm building, writing and mentoring — particularly around AI-enabled operations and helping engineers grow into project and technology leadership roles.

Journey

How the pieces came together

2016 – 2020
Engineering
B.Tech, Electrical & Electronics Engineering — Maharaja Agrasen Institute of Technology.
2021
IT & Telecom
Joined HCLTech infrastructure delivery, supporting enterprise network and platform programmes.
2021 – 2022
Infrastructure & Network Projects
Wireless refresh across Nordic regions (5,000+ access points); NTP migration across server, load-balancer and network estates.
2022 – 2026
Project Management
Technical Project Manager at BT — network modernisation across 200+ sites, security remediation across 20,000+ devices, data-centre migration.
2024 – 2026
MBA — IIM Lucknow
General Management, with finance, strategy and negotiation focus. International immersion at IÉSEG, France (2025).
2025 – 2026
AI & Digital Transformation
MBA dissertation: a seven-layer reference framework for enterprise-grade AIOps in telecom networks.
2026 →
Technology Architecture & Consulting
Technical Account Manager at Accenture; building a practice in technology advisory, AIOps and career mentoring.

Experience

Leadership & delivery experience

Jul 2026 — Present

Accenture

Technical Account Manager — Technology Operations

Aligning business priorities with technology execution across infrastructure, Data & Voice, Cloud, asset and support functions for an enterprise account.

Translate business and operational requirements into coordinated technology priorities across multiple support towers.
Govern technology readiness and mobilisation dependencies through RAG tracking, risk visibility and financial-plan updates.
Evaluated Data & Voice utilisation and built a rightsizing recommendation identifying ~$20k monthly (~$240k annual) savings.
Coordinate secure remote-access readiness, VPN user acceptance testing and compliance controls.
Support control initiatives spanning Autopilot adoption, phishing-resistant authentication assessment and device compliance remediation.

Sep 2022 — Jun 2026

BT E-Serv (India)

Technical Project Manager — Infrastructure

BT Star Employee of the Year 2024BT Star Performer Award 2025

Led enterprise network transformation and remediation programmes for global clients, from business case to cutover.

Led a $1M+ network modernisation programme across 200+ sites for a global logistics client.
Governed security vulnerability remediation across 20,000+ LAN/WAN/WLAN/SD-WAN devices while protecting service continuity.
Orchestrated data-centre migration and infrastructure upgrades (Cisco switching/routing, Fortinet firewalls) with lab testing, rollback planning and UAT.
Streamlined delivery to cut the end-of-life transformation timeline by 30% and cost by 25%.
Produced executive dashboards on budget, risk, resourcing and progress; coordinated global vendors and engineering teams.

Jan 2021 — Sep 2022

HCLTech

Technical Project Assistant — Infrastructure

HCL Employee of the Year 2022

Supported delivery of large infrastructure refresh and migration programmes across the Nordics.

Supported delivery of a $1.5M wireless refresh — 5,000+ access points migrated to Cisco 9100 series.
Supported a $300K Network Time Protocol migration across Windows, Linux, Solaris, load balancers and network devices.
Owned RAID logs, decision records and delivery reporting across technical teams, vendors and client stakeholders.
Enabled onboarding of 300+ business users with no reported operational disruption.

Education

2024 – 2026
MBA — General Management
Indian Institute of Management (IIM) Lucknow
Corporate finance, financial analysis, product and business strategy, negotiation, strategic decision-making and business transformation.
2025
International Immersion
IÉSEG School of Management, France
AI & Entrepreneurship; Advanced Negotiation.
2016 – 2020
B.Tech — Electrical & Electronics Engineering
Maharaja Agrasen Institute of Technology

Certifications

APM Project Management
Association for Project Management (APM)
SAFe® 5.1 Agilist
Scaled Agile
Certified Agile Scrum Master
Scrum Fundamentals Certified
SCRUMstudy
Microsoft Certified: Azure Fundamentals
Microsoft
Generative AI: Overview for Project Managers
PMI
Six Sigma Yellow Belt

Recognition

BT Star Employee of the Year 2024 · BT E-Serv (India)
BT Star Performer Award 2025 · BT E-Serv (India)
HCL Employee of the Year 2022 · HCLTech

Skills

Skills & technology expertise

Consulting & Strategy

Technology advisory
Business–technology alignment
Technology strategy
Business case development

Programme & Delivery

Programme management
Delivery governance
RAID & risk management
Executive communication
Agile / SAFe
Change management

Infrastructure & Networking

LAN / WAN / WLAN
SD-WAN
MPLS
Data centre migration
Routing & switching
Network security
Cisco
Fortinet
Meraki

Cloud, AI & Operations

Azure
AWS
Technology operations
Data & Voice
Generative AI
AIOps strategy
IT service management

Financial & Commercial

Technology financial management
Cost optimisation
Financial analysis
Vendor coordination

Tools

Jira
MS Project
Power PPM
Planview
ServiceNow
Microsoft 365
Python
AI assistants

What I'm exploring now

AI-enabled IT and network operations (AIOps)
Technology strategy and operating models
Programme governance that people actually use
Building small tools with Python and AI
Helping engineers move into leadership roles

Resume

The full picture, on two pages.

Experience, education, certifications and selected projects — in a format ready to share with your team.

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Let's talk

Have a technology initiative, a project, or a career question?

Tell me a little about it. I read every message and usually reply within two working days.

Get in touch rupeshkarn7@gmail.com